Privacy Policy

Last updated: 2 July 2026

This Privacy Policy explains how www.viewframes.gr collects, uses, stores and protects personal data when you visit or use our website.

Who we are

Our website address is https://www.viewframes.gr.

The data controller for the personal data collected through this website is [Company / Business Name]. For any privacy-related question, request or concern, you can contact us at [email protected].

What personal data we collect

Our website collects only the personal data that is necessary for communication, website operation, security and basic analytics.

Depending on how you use the website, we may collect:

Information you submit through our contact form, such as your name, email address, phone number and message.
Technical information, such as your IP address, browser type, device information, pages visited, date and time of visit, and server logs.
Analytics information through Google Analytics, depending on your cookie preferences.

Contact form

When you contact us through the form on our website, we collect the information you choose to provide. This may include your name, email address, phone number and the content of your message.

We use this information only to respond to your enquiry and communicate with you regarding your request.

We do not use contact form submissions for marketing purposes unless you have clearly given your consent.

Why we collect your data

We collect and use personal data for the following purposes:

To respond to your messages, requests or enquiries.
To provide information about our products or services.
To operate, maintain and secure the website.
To protect the website from spam, abuse, unauthorized access and security threats.
To understand how visitors use the website and improve user experience through Google Analytics.
To comply with any legal, administrative or security obligations.

Legal basis for processing

We process personal data based on one or more of the following legal bases:

Your consent, for example when you accept analytics cookies.
The performance of pre-contractual steps, for example when you contact us to request information.
Our legitimate interest in operating, securing and improving our website.
Compliance with legal obligations, where applicable.

Cookies

Our website may use cookies and similar technologies to operate properly, improve performance and collect analytics information.

Some cookies may be strictly necessary for the website to function correctly. Analytics cookies, including Google Analytics cookies, are used only according to your cookie preferences and where your consent is required.

You can manage or withdraw your cookie consent through the cookie settings available on the website, where applicable. You can also control cookies through your browser settings.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics helps us measure website traffic, popular pages, user behaviour and general website performance.

Google Analytics may collect information such as your IP address, device information, browser information, pages visited, time spent on the website and interactions with the website.

This information is used in an aggregated way to help us improve the website and user experience. We do not use Google Analytics to personally identify visitors.

Google may process analytics data according to its own privacy policy and terms. You can learn more about how Google uses data here: https://policies.google.com/privacy

Who we share your data with

We do not sell your personal data.

We may share personal data only when necessary with trusted service providers that help us operate the website, such as hosting providers, technical support providers, email delivery services related to the contact form, and Google Analytics.

We may also disclose personal data if required by law, regulation, court order or competent authority, or if necessary to protect our legal rights, users, systems or website security.

Where your data is sent

Personal data submitted through the contact form may be sent to us by email or stored temporarily through the website system, depending on the website configuration.

Analytics data may be processed by Google. Some processing may take place outside Greece or the European Economic Area. Where this happens, appropriate safeguards are applied according to applicable data protection laws.

How long we retain your data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Contact form submissions and communication records may be retained for as long as necessary to respond to your request, manage our communication with you and protect our legitimate business interests.

Analytics data is retained according to the settings of Google Analytics and is used only for statistical and website improvement purposes.

How we protect your data

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

These measures may include secure hosting, access controls, software updates, security monitoring, backups and protection against spam or malicious activity.

Your rights

Depending on the circumstances and applicable data protection law, you may have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data.
Request restriction of processing.
Object to the processing of your personal data.
Request data portability.
Withdraw your consent at any time, where processing is based on consent.

To exercise your rights, you can contact us at [email address].

Please note that some requests may be subject to legal, administrative or security limitations. For example, we may need to keep certain information for legal, accounting, security or legitimate business purposes.

Right to lodge a complaint

If you believe that your personal data is not being handled properly, you have the right to lodge a complaint with the Hellenic Data Protection Authority or another competent supervisory authority.

Hellenic Data Protection Authority website: https://www.dpa.gr

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations or data processing practices.

Any updates will be published on this page with a revised “Last updated” date.